An overview of the annual IT strategic plan. Topics will include upgrades and enhancements to existing systems and roll-outs of new products for academic and administrative support.

Students can collaborate, design, construct, plan, and curate in a tool that provides the features and options to be successful—and that’s OneNote Class Notebook! With a teacher-guided framework that allows for content distribution, grading, LMS integration, and quick feedback cycles, OneNote Class Notebook is changing the scope of learning in classrooms around the world.

Office 365 is constantly updating with new features. Learn about how you can stay up to date with the changes, what applications Troy University supports, and a few tips and tricks from the apps that are currently available.

Have you been unable to complete the 2018 Mandatory SANS Security Training? We understand that your time is valuable as is this training. Attend this session and we will view the videos in a group setting and answer the mandatory questions. You will still receive your certificate, but via email after the session is over.

Office 365 in the Higher Ed Classroom: Connect, instruct, and assess students using Office 365 tools such as OneNote, Sway, and Forms. Learn how these options will improve efficiency in the classroom both for the students and instructors.

ExactTarget email is moving from Classic Content to Content Builder which is a cross-channel content management system for creating, managing, and editing all of your content in Marketing Cloud- ExactTarget.

New features in Word 2016 explained as well as tips on how to get the most out of your documents.

This class will highlight the benefits of Active Directory as well as demonstrating how to use our new self-service password recovery tool, TrojanPass!

What is OneDrive? How can it help you to never lose your data again? This session will describe how to set up your OneDrive and the best way to utilize it.

This session features a quick lecture portion followed by hands-on training in Forecasting, Formulas, vLookup, Pivot Tables and more!

Have you been unable to complete the 2018 Mandatory SANS Security Training? We understand that your time is valuable as is this training. Attend this session and we will view the videos in a group setting and answer the mandatory questions. You will still receive your certificate, but via email after the session is over.

Your TROY Office 365 account provides much more than just email. Powerful calendar features are also included. In this session, you’ll learn how these features can help you effectively schedule meetings with attendees inside and outside TROY, add rooms to meetings, manage your calendar on a mobile device, integrate your personal calendar (perhaps managed with Google or another third-party provider), and share your calendar securely with select co-workers. Depending on interest, calendar features in Office 365 groups will also be briefly covered.

PowerPoint is a great tool for presentations with endless possibilities for expressing your creativity. In this session, go a little beyond the basics to learn some possible new tips and tricks that may help spark your creativity, engage your audience and help you on your journey to becoming a PowerPoint presentation boss

An overview of Best Practices that you can use everyday to help secure your online presence

Join us for a round table discussion where we will address questions and concerns you may have in reference to Information Technology.

This session will provide you with the tools needed to help protect your Office 365 & Email account. Learn and create a strategy to protect yourself, your friends and your co-workers, as well as what we are doing behind the scenes to protect you.

Learn how you can utilize TeamDynamix’s Project and Portfolio Management tools to record, review, and approve potential project requests; transfer project requests into active projects; and manage active projects in TeamDynamix including "top-line" project management plus also project plans, issues, links, the briefcase, and other components of project records. Experts with TeamDynamix will be on site to show how your department can benefit from using TDX to track your projects.

This session is designed specifically for people who manage other people’s calendars. Using a few common scenarios, you will learn some best practices and skills to efficiently manage one or more calendars by using different folders and colors, meeting invites, and calendar sharing; all while keeping your sanity. Be sure to bring your questions and scenarios so you can leave the session more confident about your calendar.

If you are new to the university or just need a quick refresher, the Helpdesk refresher session is for you. The refresher will give you all the best tips and tricks to navigate the service catalog along with Q&A time.

This is an interactive session (please bring your iPad) exploring the latest updates and features in iOS 11. Many of the changes in iOS 11 are focused on improving productivity on iPad, and this session will demonstrate new ways to work with apps, create content, and be more productive.

The primary focus of this session is to describe the various Web services that are provided by the university. During this session, attendees will be given a brief tour of current and upcoming resources and will receive an explanation of the purpose for each service. This session will also explain the difference between informational services (sites such as the Trojan Website) and interactive services (such as Trojan Web Express and Canvas).

This training course is designed to introduce new CSRs to the basic functions of the customer, ticket, and chat modules while also maximizing existing CSRs knowledge of the functionality of those modules. Training will include an introduction to the help desk interface and an in depth discussion of each of the modules that are utilized by the average CSR.

Warning: this is the presenter’s soap box! Do you find yourself emailing attachments to solicit input? Do you have one or more files with the suffixes “FINAL,” “REVISED FINAL,” or “FINAL v2?” There’s a better way to collaboratively edit documents, spreadsheets, and presentations. Come learn which two habits you should give up and which habits to build on the road to better document management.

This session features a quick lecture portion followed by hands-on training in Forecasting, Formulas, vLookup, Pivot Tables and more!

What is Teams? Microsoft Teams is a chat-based collaboration tool that is part of the Office 365 suite of services. Teams enables local and remote co-workers to work together in real and near-real time.

Our digital signage software is very easy to use, but in this session, we will show you how to get the most out of Visix. Whether you’re getting ready for your big launch, adding new users, creating content, our digital signage training courses walk you through detailed demonstrations of software features with plenty of time for Q&A.

IBM SPSS software enables educators to teach effectively, helps students gain critical analytical skills and supports more accurate and insightful institutional research and decision-making. Choose the right products for your college. Choose from flexible, cost-effective student, faculty and campus-wide licensing options for IBM SPSS Statistics, IBM SPSS Modeler and IBM SPSS Data Collection software. Take advantage of IBM SPSS programs for education, including those that enable you to: Teach more effectively using IBM SPSS software, Explore our educator and student resource centers for exclusive tools and support information. Support your statistics studies, and Access student tutorials and learn about certification options, Improve administrative effectiveness, and Discover predictive analytics software for educational administrators.

Students can collaborate, design, construct, plan, and curate in a tool that provides the features and options to be successful—and that’s OneNote Class Notebook! With a teacher-guided framework that allows for content distribution, grading, LMS integration, and quick feedback cycles, OneNote Class Notebook is changing the scope of learning in classrooms around the world.

Office 365 in the Higher Ed Classroom: Connect, instruct, and assess students using Office 365 tools such as OneNote, Sway, and Forms. Learn how these options will improve efficiency in the classroom both for the students and instructors.

This session will go over the best practices for Canvas, from desired internet browser to general settings.

Your TROY Office 365 account provides much more than just email. Powerful calendar features are also included. In this session, you’ll learn how these features can help you effectively schedule meetings with attendees inside and outside TROY, add rooms to meetings, manage your calendar on a mobile device, integrate your personal calendar (perhaps managed with Google or another third-party provider), and share your calendar securely with select co-workers. Depending on interest, calendar features in Office 365 groups will also be briefly covered.

This session is an interactive demo of two products designed to empower a new generation of teaching and learning. The Cisco WebEx board and ClearTouch Interactive.

21st Century classrooms integrate video and other media to support instruction, establishing connections to life outside the classroom and addressing real world concerns.

Using Citrix, the applications relevant to your students' learning experience can be utilized within traditional on-campus labs as well as within dorm rooms, off campus networks, and on any device available to your students. Find out how Citrix is removing barriers to learning and creating ideal student outcomes in schools across the country

A hands-on session going over many of the underused features of Canvas. From calendar, to analytics, to bio cards on students.

OpenBoard, the successor to Open-Sankoré, is a free and open interactive whiteboard tool that is available in classrooms with Wacom tablets. In this session, you’ll learn how to take advantage of various interactive whiteboard capabilities to enhance your classroom, virtual or IRL (in real life).

A Little about Ruckus Networks & our Wired & Wireless Technologies: CBRS and LTE Offload – LTE in the 3.5Ghz Band; Internet of Things – The Importance of IoT in Education in the Future; Location and Tracking Services - The Future Role in Security; Secure Onboarding – Between Now and Then, Automating the Getting on the Network…

Join us for this session where TROY Faculty will showcase their best teaching tips and tools from their online Canvas courses.

Our products and services integrate with student information systems to optimize and analyze space utilization and manage rooms for classes, exams, events, and other resource scheduling.

Get a closer look at the ins and outs of TROY’s online advising and registration system, including the NEW Graduation Application. Great for new advisors as well as those advisors who would like a refresher course. Q&A to follow!

Warning: this is the presenter’s soap box! Do you find yourself emailing attachments to solicit input? Do you have one or more files with the suffixes “FINAL,” “REVISED FINAL,” or “FINAL v2?” There’s a better way to collaboratively edit documents, spreadsheets, and presentations. Come learn which two habits you should give up and which habits to build on the road to better document management.

ADA Technology: An overview of the disability accessibility technology you might encounter at Troy University. This session will discuss the technology commonly used by Troy University teachers and students such as screen readers, transcripts/captions, and web page viewers. Focus will be on how instructors can best make their class accessible to those students requiring these programs, and how the students may use a disability accommodation with these technological aids.  

An overview of what Study Abroad is and how it works for our students at Troy University Participants will have the opportunity to hear from a faculty participant who will describe the approval process and what they did to get their program off the ground. Finally, the session will involve an overview of guidelines in place with a summary of the financial assistance available to students and faculty to help defray some of the costs that serve as a barrier to participation.

A discussion of current k12 stem initiatives focusing on technology and engineering integration.

This session will explore all the features of the Gradebook within Canvas

An overview of what Study Abroad is and how it works for our students at Troy University Participants will have the opportunity to hear from a faculty participant who will describe the approval process and what they did to get their program off the ground. Finally, the session will involve an overview of guidelines in place with a summary of the financial assistance available to students and faculty to help defray some of the costs that serve as a barrier to participation.

This presentation will cover the topics any Troy University staff member should be familiar with for individual travel. Presentation will provide an overview of documentation that is required for travel process all the way through the reimbursement process. The session will include a live demonstration on how to register for services with All Seasons Travel and a guided tour of the website. The tools provided during this session will allow the attendees to master the travel process at Troy University.

Students can collaborate, design, construct, plan, and curate in a tool that provides the features and options to be successful—and that’s OneNote Class Notebook! With a teacher-guided framework that allows for content distribution, grading, LMS integration, and quick feedback cycles, OneNote Class Notebook is changing the scope of learning in classrooms around the world.

Streamline workflows and forms to automate tasks and processes across the institution. Come see how the new Ellucian Workflow process may be used to create basic standalone forms or more complex workflows that integrate with Colleague.

Emergencies can happen anywhere and at any time. How is your organization prepared and how can you receive the right emergency alert when you need it?

This session will focus on basics of online surveys: how to build, distribute, increase response rate, analyze and export results. We will go over detailed examples, share ways to avoid pitfalls, and explore tips for success based on first-hand experience with Qualtrics software. This session is designed to give a real world example of how to incorporate online technology into offices for assessment and surveying.

This powerful solution helps you build relationships with students and give them every opportunity to succeed. CRM Advise is a student engagement solution that helps you support and encourage students by offering the following solutions:

• Address problems with early alerting and consistent, timely interventions
• Facilitate meaningful engagement between student and campus community
• Apply insightful analytics to support students and strengthen your programs

GigaSign is our solution for sending out Adjunct Contracts and Overload Contracts. In this session, we will cover creating the CSV files and the process of sending out your contracts for signature.

Handshake is Troy University’s career management system which provides a centralized location for employers interested in hiring Troy students and graduates to interact with those students who are searching for jobs and internships. Students can view and apply for opportunities they are interested in by uploading their resume in the system. Other features include the ability for employers to register for career fairs and campus recruiting events, thereby allowing the students to view who is attending and research those companies in advance. Faculty are encouraged to create an account in Handshake which will allow them to become familiar with the employers recruiting their students as well as familiarize themselves with the system so they can encourage their students to utilize it.

Ellucian CRM Recruit is a comprehensive solution that supports the entire recruiting and admissions lifecycle. Join us as we review the latest features for managing prospective students at every stage of the admissions funnel.

Human Resources implemented an electronic position management and applicant tracking system in January of 2011. The People Admin Employment System allows Troy supervisors to manage positions, review applications, and fill vacancies online. Further, the employment system streamlines the entire application process online for our employment candidates.

This session will go over the basics of how to provide “exceptional” customer service. From telephone etiquette to face to face conversation.

The University is utilizing SMS service. This session will review the types of messages that can be sent, how to properly format text messages, and how to request to send a TXT message to students.

This session will show how to access current reports in CROA. We will also review how Troy IT is leveraging current reporting tools to tackle our institution’s reporting challenges. We will end the session by giving you the opportunity to discuss your reporting needs and challenges with our staff.

Your TROY Office 365 account provides much more than just email. Powerful calendar features are also included. In this session, you’ll learn how these features can help you effectively schedule meetings with attendees inside and outside TROY, add rooms to meetings, manage your calendar on a mobile device, integrate your personal calendar (perhaps managed with Google or another third-party provider), and share your calendar securely with select co-workers. Depending on interest, calendar features in Office 365 groups will also be briefly covered.

Ellucian Elevate enables you to build, alter and measure continuing education and workforce development courses as quickly as your students demand. Create, manage, and tailor courses to fit your program’s specific registration, staffing, and compliance needs for non-traditional education.

Using industry standard web controls, Colleague UI offers a modern, intuitive interface that improves the users’ ability to access what they need to succeed. Come see what is new with the latest features of the UI experience.

Join us to learn about recent releases and future plans for Colleague HR and Employee Self-Service. This session is critical for your understanding of what’s here and what’s coming in the Human Resources portfolio.

This session is designed specifically for people who manage other people’s calendars. Using a few common scenarios, you will learn some best practices and skills to efficiently manage one or more calendars by using different folders and colors, meeting invites, and calendar sharing; all while keeping your sanity. Be sure to bring your questions and scenarios so you can leave the session more confident about your calendar.

An intuitive, interactive checklist of financial aid programs and processes gives students the clarity they need. The self-service solution features several tables and web forms that guide students, step-by-step, through the process for applying for and accepting the financial aid they need in order to achieve their academic goals. Additionally, counselors see the information students see – so they can provide relevant, timely support. 

Using industry standard web controls, Colleague UI offers a modern, intuitive interface that improves the users’ ability to access what they need to succeed. Come see what is new with the latest features of the UI experience.

The session will cover staff and faculty benefits, to include health care, leave types and process for each, and RSA retirement. In addition, the session will cover option benefits to include Supplemental Retirement programs, Employee/Dependent Tuition Assistance, and a few others.

In this session, we will review the opportunities for document imaging on the Troy campus. After a brief review, we will highlight some of the features and shortcuts that many users may not be aware of. Attendees should walk away with a broad understanding of the type of advanced imaging features and capabilities of the system.

This session will cover the steps to acquiring a quote, purchasing an item and Asset Management policies and procedures for the removal and placement of assets. What do you do with technology you no longer need? Asset management will cover this process during the session as well.

Warning: this is the presenter’s soap box! Do you find yourself emailing attachments to solicit input? Do you have one or more files with the suffixes “FINAL,” “REVISED FINAL,” or “FINAL v2?” There’s a better way to collaboratively edit documents, spreadsheets, and presentations. Come learn which two habits you should give up and which habits to build on the road to better document management.

Get a closer look at the ins and outs of TROY’s online advising and registration system, including the NEW Graduation Application. Great for new advisors as well as those advisors who would like a refresher course. Q&A to follow!

Use the past to guide the way forward! Using Rapid Insight’s software suite gives Troy IT the ability to mine data from the past and identify variables with predictive qualities. Once these variables are identified, we can build a statistical model to predict future outcomes. Join us for an overview of this process and view a report using a completed model.

This training will involve an overview of Human Resources policies and procedures that supervisors and/or departmental support staff will need to know in order to properly administer personnel actions; i.e. leave management, staff evaluations, personnel changes, and disciplinary processes

Streamline workflows and forms to automate tasks and processes across the institution. Come see how the new Ellucian Workflow process may be used to create basic standalone forms or more complex workflows that integrate with Colleague.